All BCT agents are bilingual (English and Spanish).
BCT representatives are available to answer your calls Monday through Friday, 11am to 4pm Mountain Time. As customer service is very important to us, we’ve enlisted three ways that you can contact us: 1) submit a Ticket 2) use our ‘Chat Bot’ or 3) call 1-575-434-3944 during office hours.
Contacting us by submitting a ticket gives us the opportunity to research your questions and provide detailed answers and support. Before submitting a ticket or calling or using the chat bot please check our FAQ’s for assistance. Some Ticket Requests may be answered during none office hours.
For help in using our website, please check our FAQs.
Submit a ticket (mandatory to receive correspondence)
To speak to a representative, please call BCT at 575-434-3944 Monday through Friday from 11am to 4pm Mountain Time. If someone is not available to answer your call, please leave a message and we will return your call as soon as possible. If you need to speak to a specific agent, please mention such in your message.
Bethel Coach Tours International HQ
1111 10th Street #412
Alamogordo, NM 88310
Phone: 1 (575) 434-3944
Fax: 1 (866) 369-7895