Do BCT Travelers Need to Make Their Own Reservation at Bethel?
In short, no! All BCT tours are confirmed with Bethel before-hand by The BCT Office. BCT makes the reservation for you and the rest of the group.
Return to the FAQ's
FAQ Category Archives: Reservations
Do luggage fees apply to my itinerary, whether by air, train or otherwise? If so, are these fees included in my package price?
In most cases, on most forms of transportation, to most destinations, checked luggage fees apply. Prices vary by carrier, transportation type and destination. Once you receive your itinerary, whether by air, train or otherwise, you can contact them directly to see if fees applies. Unfortunately we are unable to include these fees into our package […]
Who Can Reserve a BCT Trip Scheduled Inconjunction with a International or Special Convention
While BCT does NOT make any arrangements for tours or events in the host city, in harmony with the instructions from the USA branch below, BCT is happy to offer trips in conjunction with international and Special conventions! INSTRUCTIONS FOR APPLYING TO ATTEND SPECIAL AND INTERNATIONAL CONVENTIONS Use Of A Travel Agency For Auxiliary Tours: The […]
What if I have a problem or concern while on tour?
To make sure that you have the best experience possible on tour, please inform your tour guide immediately of any concerns or problems with your hotel room or any other aspect of your trip. The sooner your Tour Guide is made aware of the concern or problem, the sooner he or she can help make […]
What’s the REAL ID Act – Is My ID Approved for Travel?
The REAL ID Act establishes minimum security standards for license issuance and production and prohibits Federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards. The purposes covered by the Act are: accessing Federal facilities, entering nuclear power plants, and, boarding federally regulated commercial aircraft. […]
Why Was 2017 October Trips that Include NY Rescheduled
Soon after the Society started accepting Bethel Tour reservations online it came to our attention that NY Bethel will not be accepting reservations (individuals or groups) for tours the first two weeks of Oct 2017 due to special arrangements they are making for the Oct 6 2017 annual meeting and dedications programs for Warwick and Wallkill. BCT […]
Can I Arrive Early And/Or Stay Longer At Group Hotel
Yes you can. BCT can book an extra night hotel before or after any of our tours at the BCT provided hotel for you. You can request BCT’s assistance for an extra night hotel (either before or after your tour) when you make your reservation online by writing your request to arrive early or stay […]
Can I Plan My Own Trip?
If an excursion request coincides with dates that BCT already has a scheduled tour group for, we will not be able to assist due to lack of transportation means, tour guide availability, etc. Excursions can only be scheduled on dates that in no way conflict with a scheduled tour.
What is a Land Package? What does Land Package mean?
With ‘Land Package’ You will need to get to the BCT provided hotel on your own. Land Package prices signify that BCT will NOT provide your transportation EXCEPT during the tour. You will be required to arrange your own transportation (be that airfare or train or car) at the beginning and after the tour. If […]
When do I get ALL my trip documents?
As soon as you make your reservation and pay your minimum deposit of $250 you will have access to several default trip documents. Approximately one (1) month from departure you should be able to view All your Travel Documents as follows: Land Package – Hotel arrival and Departure Documents Full Package – Hotel arrival and Departure Documents […]
Will I be required to share a room with others?
No! Unless you signed up for BCT to help you find a roommate or you checked that you would like to share your room with others you would never be required to share room. If you noted during the reservation process you would be okay with sharing a room with others and how many you […]
How do I access my Trip Documents
Here is how you can log-in to your account and view your trip documents 1) From any BCT webpage page click on ‘Log-in’ to access your personal travel desktop. 3) At the time of your booking a tour through the BCT website, you were asked to provide a username and password. That information was automatically emailed […]
Making Late or Last Minute Changes On A Reservation
Changes made under 90 days before the departure date of the trip could incur significant penalties and fees. Last minute changes on a reservation are very difficult at best. Especially if it concerns roaming, airfare, name changes, upgrades, cancellations, trip changes, and etc. If the airfare has been purchased (even if it has not been […]
How Can I Make A Change On My Reservation?
Once a reservation has been made only a BCT agent can make changes to an existing reservation. Therefore to make changes to a existing reservation you would need to call the office at 575-434-3944 between during office hours 11 AM to 4 PM Monday through Friday.
Can I change the name on a reservation?
Can I transfer my reservation to another person? Can I transfer an existing reservation to another person? Yes you can! However, such a change could incur a $50 fee or more and the name change can only be made by BCT Travel Specialist. This fee does not apply to pending reservations. For changing someones name on an existing […]
Can I change a name on my reservation?
Yes you can! However, you’ll need to request that a BCT Reservation Specialist does so for you. As you might imagine, it could potentially cause a lot of problems if all reservation holders could change a name on their reservation at any moment – especially if flight tickets purchases are involved [Read this FAQ for […]
Is Full Package Prices with Airfare Included Guaranteed
There could be an additional cost for airfare, even from major international airports, specifically in the months of June, July and August due to peak summer travel dates. If there will be an increase, we will contact you with your options.
What A Personal Online BCT Travel Account Looks Like!
You can view what a ‘BCT Online Personal Travel Account’ may include, what it looks like and how it functions by clicking here and using the username and password listed below. Please log in and examining a BCT ‘for display only travel account’. Your personal online BCT Travel account is your lifeline (so to speak) […]
Can I make a reservation on a trip that is soon to depart
On all of our trips (unless arrangements have been made otherwise) payment in full is due 90 days from departure. However, online shoppers can make reservations on a trip that is less than 90 days from departure. Such reservations must be paid in full at the time the reservation is made. If the trip is […]
What if I want to make a reservation on a trip that is under 90 days
On all our trips unless arrangements have been made otherwise Payment in full is due 90 days from departure. However online shoppers can make reservations on a trip that is less than 90 days from departure. Such reservations must be paid in full at the time the reservation is made. If the trip is under […]
Are the prices per person?
Yes they are. All prices listed on our website are per person and are subject to change without notice. To be among the first to know if prices have increased or decreased for specific tours, be sure to sign-up for our weekly newsletter. Keywords: Pricing, prices, per person, price
How Do I Log In to my Account?
Actually, there a couple of different ways to do so: 1). Hover/tap on the link at the top of our website in the main navigation. This will reveal a login form. If you are a Travel Agent or a Trip Partner, click the corresponding link above the login form to change the form to the […]
When a Trip is marked as FULL, Closed, Almost Full or Call to Reserve!
So our online visitors can confidently shop for their trip of a life time BCT trips are marked and noted as to the current status of each trip. All our trips are clearly marked as to their status 1) when viewing our trips Online (see example) 2) when selecting them during the reservation Process and […]
What is considered a major airport?
A major domestic airport, within the United States, in most cases, is an airport that offers non-stop flights to New York. However, the flight you’re confirmed on, may not be non-stop. As for an international major airport, it would be an airport with non-stop flights to the United States. However, as with flights within the […]
How Does A Payment Made to BCT Show on my Credit Card Statement
It will show up as a payment made to Bethel Coach Tours as a miscellaneous Travel purchase
When is Airfare Included? When is Airport / Hotel Shuttle Service Included?
The following categories are explained below. 1) When you purchase a Full Package 2) When you Purchase a Land Package 3) If you are attending a Convention and you purchase a Full Package 4) If you are attending a Convention and you purchase a Land Package 1) When you purchase a Full Package: Airfare from Major […]
Can I Arrive Early and/or Stay Longer at Group Hotel
Yes you can and BCT can arrange for you to do so. BCT can book an extra night hotel before or after any of our tours. You can do so by requesting an extra night hotel when you make your reservation online and writing your request to arrive early or stay longer in the “rooming […]
Advantages of booking a Full Package verses a Land Package
Benefits of a ‘Full Package’ – We purchase your flights, when possible, with other people traveling from your same area, whether they be a part of your group or not. – If you’d like to travel earlier or later than the scheduled dates, just let us know and we can accommodate your request, usually with […]
What is my Personal Online BCT Travel Account and How Important is It?
Your personal online BCT Travel account is your lifeline (so to speak) between you, the BCT Traveler, and BCT and all our various office and agents and specialists. Here are just a few important travel documents posted on your personal travel account: your flight, hotel, itinerary, insurance, arrival & departure instructions, and passport information is […]
What is the difference between a NY & Canada Bethel Classic with Sunday in Manhattan and Sunday in DC
Well besides the obvious difference please be advised that the New York and Canada Bethel classic with Sunday in DC makes for a very long Sunday. Total drive time to and from DC is usually over six hours and sometimes eight hours according to traffic conditions. The New York and Canada Bethel classic with Sunday […]
How many are usually booked on a tour / trip?
When more than 12 have signed onto a scheduled trip then it’s a bus trip and not a van trip. Most of our regular scheduled trips that include New York are 30 to 50 people. Due to the nature of the trip J4U trips. NY Excursions and build your own trips could have as few […]
Can I upgrade my room / hotel?
Yes you can upgrade your room / hotel, but only during your Niagara Falls, Canada – two nights stay. In step three of the reservation process, you can select to upgrade to a four star hotel in Niagara Falls Canada. Prices are quoted online.
Are any upgrades available?
Yes! A current of upgrade or option Walmart trips that include Niagara Falls Canada is our Niagara Falls Canada hotel upgrade. When you make your reservation (in step 3) you can select a upgrade to a four star hotel for your two night stay at Niagara Falls. Our Ecuador trips have a Galapagos cruise option […]
Does BCT offer any upgrades and options on any of the trips?
Yes BCT offers upgrades. A current upgrade is our Niagara Falls Canada hotel upgrade. When you make your reservation (in step 3) you can select a upgrade to a four star hotel for your two night stay at Niagara Falls. Our Ecuador trips have a Galapagos cruise option that can also be added when making […]
Why is it important that I give my name as it appears on my passport, passport card or identification Card?
It is important that you give your name as it appears on your passport, passport card or identification Card because to increased travel security around the world, it is now more important than ever that your airline ticket, or train ticket, match your first and last name exactly as it reads in your passport or other […]
Can I add someone to my room / reservation?
Yes you can but only if they are rooming with you. If they are not rooming with you then they should make their own reservation. To add another person to your reservation as a roommate, all you need to do is login, click on ‘my trip details’ and then click on ‘Add Guest’. When you […]
When is it best to see a Broadway play?
The question is, how and at what point during a tour with Bethel Coach Tours can you see a Broadway/off Broadway play? We’d love to provide you with some ideas: The preferred time to see a Broadway play: When the group is in Times Square and spends the day in Manhattan (this is usually on a Sunday) because that is when […]
When is payment in full due / when is balance due?
Payments are due in full 90 days from departure. If more time is needed please let a BCT agent know and we will work with you as best we can. The important thing is that you’re able to pay in full before departure.
Can Travel Agents sell BCT Trips and earn commissions?
Can Travel Agents sell BCT Trips and earn commissions? Yes! For more details please click on the link below. Travel Agents: Procedure and Overview When does BCT pay the Agents Commission?
When and How is my discount as a Trip Partner paid?
Any refunds due and/or discounts earned by any traveler is paid when the trips is scheduled to depart. Some travelers may accumulate and/or earn discounts and/or refunds for several different reason on several different occasions so BCT policy is to pay any and all refunds when the trip is scheduled to depart and it’s not […]
Can I make payments on my trip?
Yes you can but please be aware that your reservation is not confirmed until the minimum per person deposit has been met. To make partial payments you would need to do so through PayPal or call the BCT Office during business hours of 11 am to 4 pm MST at 575-434-3944 For details see the […]
When is a RESERVATION confirmed? When is my TRIP confirmed?
When is a RESERVATION confirmed? When is my TRIP confirmed? See How much of a deposit do I have to pay to secure/confirm my trip?
How do I or Can I do a Cross Country Bus trip?
Over the years BCT has sponsored and/or promoted a lot of successful Cross Country Bus trips from many a state including several from California and florida. Most were from NM, TX and CO since those states are close to our home office in NM. However over the last few years the cost of fuel has […]
You have so many trips! What is the best way to find the one that’s best for me or that I want?
BCT has a powerful ‘Find and Sort Trips’ Page just for that; to help online visitors find the best trip for them. From that page you can find, sort, and compare all our BCT trips by according to the information in the headers shown below. Destination Trip Name Depart Date Return Date Price Learn More […]
There are 5 of us so how do we do rooming?
It’s a fire code vendor rule in NY and Canada that only 4 are allowed rooming together. Therefore you would need two rooms to accommodate the 5 people. For example one room with with two and one with three. If it’s a Husband and wife with three kids then it’s best if one parent stays […]
I want to try and do a J4U but what if I don’t get the minimum required for the trip to go?
We have several Just 4 U (J4U) trips that do require a minimum of 10 going and those that require the minimum and those that have NO minimum are clearly marked accordingly here. The good news is that in the past those who decided to ask BCT to do a J4U trip for them were […]
I don’t have a roommate but would like to cut cost & room with others.
I don’t have a roommate but would like to cut cost & room with others. We understand and would like to help you cut cost by finding a roommate. Click here to see how BCT does just that! Additional search terms: roommate, roomates, room-mate, room-mates
How do I make a deposit and/or payment online using Paypal?
To do so, you must access your reservation with your login and password, then open your reservation details. If there is a pending balance, click the ‘Pay Now’ button, and a page will appear where you can put the amount you want to pay. If you have a Paypal account, then you can use the first […]
How can I buy travel insurance?
The first time you reserve a tour online you are given the choice to accept or decline Travel Insurance. If you accept you will see the quote for your insurance. As soon as you pay for your insurance online or by phone we will proceed to buy it and post the corresponding documents. If after […]
When do I have to buy travel insurance?
You should buy your travel insurance within the 21 days after you made your first payment/deposit. If you do so pre-existing medical conditions will be covered. If you don’t have pre-existing medical conditions you can buy your insurance anytime until one day before your trip.
Can I Change the Dates of my Trip (same trip just different dates)
Yes you can change the date of your trip; that is usually possible if there is availability on the trip you want to change to. You can change the date of his trip but there will be a $150 change fee* for the airline ticket, plus any difference in airfare, if applicable, and you will […]
How do I make a reservation online?
To make a reservation online, you must perform the follow steps in the reservation process item by item (selection by selection) Step 1: Select Your Trip Step 2: Choose the Price Based on (A) and (B) (A) Guests Per Room (B) Price Per Person Step 3: Add Guests and appropriate Comments (like if you want to […]
How can I avoid high cancellation fees?
To avoid high cancellation fees we recommend you purchase travel insurance through an agent of your choice or Bethel Coach Tours can process your application with a reputable travel insurance agency. Our online reservation process includes the option to add insurance to your tour. Deposit and Cancellation Policy: $250 deposit required at time of reservation […]
What are your terms and conditions?
What are your terms and conditions? For the latest information, please go here.
What IS NOT Included in the price?
Land Packages: A land package price does not include airfare or airport/hotel shuttle. However some BCT provided hotels do include a complimentary airport/hotel shuttle service. All Full Packages include round trip airfare or Train Tickets out of a major airport near you on the dates of the trip. BCT as a rule, purchases budget airfares whenever […]
What IS Included in the price?
Rooms, Airfare (if Full Package Purchased), and Transportation Unless otherwise stated, all prices include hotels rooms and charter transportation at the destination point. Full Packages include round trip airfare in the continental United States as long as it is departing from and returning to the same city for the tour dates only. Land Packages do […]
What form of identification is required to get into Canada?
To Cross The Canadian Border All adults and children who are citizens of the United States must have a passport to cross the border. However, On tours that include Canada, you have the option to stay in Niagara Falls, USA instead of crossing over into Canada. For complete details, mention this in your reservation form […]
When do I get my plane ticket if I am taking a trip that involves air travel?
Many documents are posted on your online travel account right away but You will receive your airline ticket and airport arrival instructions, Day by Day itinerary, and hotel addresses and phone numbers 3-4 weeks before your trip departs.
Can I get my documents mailed to me?
Yes but BCT will agree to that ONLY if absolutely necessary. Please inform us by email ([email protected]) or by phone (575-434-3944) if you must us this method to make your reservation and to get your trip documents. A valid mailing address is required. However BCT is not responsible for any trip information delayed or lost […]
What if I don’t have an email address?
An email address is required for us to give you information electronically. We suggest setting up a FREE email address with an online service such as gMail or a similar service. If you do not wish to do so, you can ask a close friend to receive your email for you at their email address. […]
After I book a trip online – will I get anything in my email?
Yes. Your Personal Online Account Information will be automatically emailed to you, should you have provided a valid email address. If you do NOT immediately receive anything after making a reservation, please contact us at (575) 434-3944 or email us at: [email protected] If you did not make at least the minimum deposit then you can still […]
Can I make a deposit and/or payment over the phone?
Of course you can but the preferred method is for you to log into you online account and pay from your desktop invoice. See ‘Making a Payment Online by clicking here’.
Can I make a deposit and/or payment online?
Yes! That is the preferred and most effective method. You can 1) make the minimum deposit of $250 p/p or 2) the minimum deposit plus your travel insurance premium, or 3) pay in full. The first time you reserve a tour online, you are given the choice to either pay in full or to make […]
How do I make a deposit and/or payment online?
The first time you reserve a tour online you are given the choice to either pay in full or to make a down-payment of $250 per traveler or make a $250 deposit + insurance cost per traveler. If you do not make a payment at that time, you will need to do so by logging […]
Do you offer discounts for children?
Yes! Here are the discounts offered to children. BCT offers a $20 per-youth discount for 17 and under and below is the discounts for younger children Discounts for Children 0 to 23 months old at time of travel don’t have to pay 2 to 3 years old at the time of travel have to pay airfare ONLY […]
Why should I purchase/buy travel insurance?
We recommend travel insurance to everyone. Actually there is no refund of any payments except those covered by insurance. You can select to purchase insurance during the reservation process. Price of policy is based on age of traveler and price range of trip. Read on if you think your Credit Card Insurance is sufficient: So-Called […]
Do you sell travel insurance?
Yes we do. In fact, we recommend travel insurance to everyone. Actually there is no refund of any payments except those covered by insurance. You can select to purchase insurance during the reservation process. Price of policy is based on age of traveler and price range of trip. Read on if you think your Credit […]
How far in advance are trips scheduled?
Sometimes we have tentative dates for scheduled trips over a year in advance. You can sort those trips by date here. If the tour you would like to take has not yet been posted online and this information is useful to you in planning a tour farther down the road, please contact us and we will be happy […]
What are my options for Sunday if my tour includes Sunday in New York?
You have several options available to you and your BCT Tour Guide will be happy to explain what options are accesible based on the current situation in NYC at the time of your trip. The corresponding webpage on this website lists most of those options therein.
Are my seats saved and my rooms reserved when I make a reservation?
If your reservation includes a minimum $250 p/p deposit or full payment then your seats are saved and your rooming is secure. If you make a reservation without the deposit, your reservation is filed as pending and will be moved to ‘In Process’ as soon as we receive a payment.
How much of a deposit do I have to pay to secure/confirm my trip?
If your the only one (1) on the reservation then your trip is confirmed when deposits total at least $250 or over. If there are two (2) people on the reservation then your trip and the trip of your roommate is confirmed when the amount paid towards the reservation totals at least $700 or over. […]
Are Children Welcome?
Absolutely! That’s the main reason for $20 per-youth discount for 17 and under and for the discounts for very young children Discounts for Children 0 to 23 months old at time of travel don’t have to pay 2 to 3 years old at the time of travel have to pay airfare ONLY (Land Package portion is free) […]
Can minors go without their parents?
Yes minors can go without their parents. If you have children 18 years of age or under who are going on the trip without either parent you need to fill out a Child Guardianship Consent Form which you can get from the home office. This form will authorize a responsible adult as legal guardian over […]
Who can go on BCT trips?
Our tours are designed for Jehovah’s Witnesses, their family and friends. Those that are not Jehovah’s Witnesses are welcome to join the tours provided their conduct and dress is not offensive and does not cause problems among the travelers.
I have lost my username and/or password
Don’t be worried! You, as the lead contact person, can retrieve your username and password yourself. Recover User Name / Password If you are not the lead person on the reservation and you cannot contact or have lost contact with the lead person on your reservation, then you are welcome to contact BCT as follows: By […]
How do I correct/update information in my personal online account?
After having logged in to your online account, please complete the following steps: Click “My Trip Details” on the side menu Find the guest name you need to update Click “View Details” Click “Edit My Contact Info” Make the change, click Save… you’re done!
After I book a trip online – will I get anything in my email?
Yes. Your account information will be automatically emailed to you, should you have provided a valid email address. If you do not receive anything within minutes of making your reservation, please contact us at (575) 434-3944 or email us at: [email protected] Please see our ‘Contact’ page for further details.
How do I access my personal online account
At the time of your booking a tour through the BCT website, you will have been asked to provide a username and password. This information will have been automatically emailed to you at the time you created the reservation. Visit: Travelers and enter in your personal username and password. If for some reason you never received this […]
If I book my trip with BCT by phone – do I still get a personal, online account?
Yes. All of our guests trip reservations (even those taken over the phone) are entirely online and are therefore entered online so that our customers can easily access their details at any time; from anywhere. However, if a BCT Agent enters your reservation for you (such as when you ask to have your reservation created […]
Why do I need a personal account?
Creating an account with the BCT website allows you to create and access your tour, personal information and documents provided to you by Bethel Coach Tours. Bethel Coach Tours understands that there are those who consider themselves to be less-than-technologically-inclined, but if you’re reading this, you’re already doing well! Don’t let words like “login” or […]