FAQ Category Archives: Before Your Trip

Questions and answers related to documentation, planning and making reservations for travel with BCT.

What’s the REAL ID Act – Is My ID Approved for Travel?

The REAL ID Act establishes minimum security standards for license issuance and production and prohibits Federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards. The purposes covered by the Act are: accessing Federal facilities, entering nuclear power plants, and, boarding federally regulated commercial aircraft. […]

How Do I Make A Payment On My Reservation

To make a payment on your reservation online* Please Log Into Your Personal Travel Desktop Then click on ‘Make A Payment’ or the Red highlighted text ‘Get More Details About Your Trip’ or the Header ‘Trip Details’, scroll to the bottom of your ‘BCT Invoice’ for payment options. PLEASE DO NOT ATTEMPT TO ADD A […]

What If I Need A ESTA

A few for visitors do need a ESTA and the most prominent ESTA application website is a NOT necessarily THE proper government website? The proper site is https://esta.cbp.dhs.gov/esta When visitors are applying for their ESTA, it asks for the hotel address and phone number (visitors usually don’t realise this can actually be skipped if you […]

What can be expected to see and do during a tour of Turkey?

This tour will include and feature all seven cities where the seven congregations were located in Asia (modern-day Turkey, see map herein).  Jesus directed the apostle John to write inspired letters to the seven congregations as recorded in the Bible book of Revelation.  The tour will highlight the counsel Jesus gave to these congregations and […]

What Travel Documents Do I need?

Please Note: Required Travel Documents today, are often complicated and constantly changing. While BCT would sincerely like to provide full details for every traveler on what documentation they need to cross the worlds borders, it is the responsibility of the traveler to ensure that they have the correct documents for travel. Thank you for your understanding […]

Can I Plan My Own Trip?

If an excursion request coincides with dates that BCT already has a scheduled tour group for, we will not be able to assist due to lack of transportation means, tour guide availability, etc. Excursions can only be scheduled on dates that in no way conflict with a scheduled tour.

What is a Land Package? What does Land Package mean?

With ‘Land Package’ You will need to get to the BCT provided hotel on your own. Land Package prices signify that BCT will NOT provide your transportation EXCEPT during the tour. You will be required to arrange your own transportation (be that airfare or train or car) at the beginning and after the tour. If […]

When do I get ALL my trip documents?

As soon as you make your reservation and pay your minimum deposit of $250 you will have access to several default trip documents. Approximately one (1) month from departure you should be able to view All your Travel Documents  as follows: Land Package – Hotel arrival and Departure Documents Full Package –  Hotel arrival and Departure Documents […]

Making Late or Last Minute Changes On A Reservation

Changes made under 90 days before the departure date of the trip could incur significant penalties and fees. Last minute changes on a reservation are very difficult at best. Especially if it concerns roaming, airfare, name changes, upgrades, cancellations, trip changes, and etc. If the airfare has been purchased (even if it has not been […]

How Can I Make A Change On My Reservation?

Once a reservation has been made only a BCT agent can make changes to an existing reservation. Therefore to make changes to a existing reservation you would need to call the office at 575-434-3944 between during office hours 11 AM to 4 PM Monday through Friday.

What is my Personal Online BCT Travel Account and How Important is It?

Your personal online BCT Travel account is your lifeline (so to speak) between you, the BCT Traveler, and BCT and all our various office and agents and specialists. Here are just a few important travel documents posted on your personal travel account: your flight, hotel, itinerary, insurance, arrival & departure instructions, and passport information is […]

Why should I purchase/buy travel insurance?

We recommend travel insurance to everyone. Actually there is no refund of any payments except those covered by insurance. You can select to purchase insurance during the reservation process. Price of policy is based on age of traveler and price range of trip. Read on if you think your Credit Card Insurance is sufficient: So-Called […]

Will a wheelchair fit in the luggage compartment under the bus?

Yes. A wheelchair (or collapsible electric scooters) that fold up fit under the bus with no problem. Plus, all of the Society’s facilities have wheel chairs available for those that need them. Those who need to use a wheelchair or collapsable electric scooter are certainly welcome on our tours. However they need to have enough […]

How far in advance are trips scheduled?

Sometimes we have tentative dates for scheduled trips over a year in advance. You can sort those trips by date here. If the tour you would like to take has not yet been posted online and this information is useful to you in planning a tour farther down the road, please contact us and we will be happy […]

How much should I pack?

One of our Trip Partners came up with this equation: Put all the money and all the clothes you plan to take on your bed. Double the money and half the clothes and you are ready to go! Seriously, take as much luggage as you are willing to carry from the bus to the hotel.

Who can go on BCT trips?

Our tours are designed for Jehovah’s Witnesses, their family and friends. Those that are not Jehovah’s Witnesses are welcome to join the tours provided their conduct and dress is not offensive and does not cause problems among the travelers.

I have lost my username and/or password

Don’t be worried! You, as the lead contact person, can retrieve your username and password yourself. Recover User Name / Password If you are not the lead person on the reservation and you cannot contact or have lost contact with the lead person on your reservation, then you are welcome to contact BCT as follows: By […]

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