FAQ Category Archives: Before Your Trip

Questions and answers related to documentation, planning and making reservations for travel with BCT.

Can I Plan My Own Trip?

If an excursion request coincides with dates that BCT already has a scheduled tour group for, we will not be able to assist due to lack of transportation means, tour guide availability, etc. Excursions can only be scheduled on dates that in no way conflict with a scheduled tour.

What is a Land Package? What does Land Package mean?

With ‘Land Package’ You will need to get to the BCT provided hotel on your own. Land Package prices signify that BCT will NOT provide your transportation EXCEPT during the tour. You will be required to arrange your own transportation (be that airfare or train or car) at the beginning and after the tour. If […]

When do I get ALL my trip documents?

As soon as you make your reservation and pay your minimum deposit of $350 you will have access to several default trip documents. Approximately one (1) month from departure you should be able to view All your Travel Documents  as follows: Land Package – Hotel arrival and Departure Documents Full Package –  Hotel arrival and Departure Documents […]

Making Late or Last Minute Changes On A Reservation

Changes made under 90 days before the departure date of the trip could incur significant penalties and fees. Last minute changes on a reservation are very difficult at best. Especially if it concerns roaming, airfare, name changes, upgrades, cancellations, trip changes, and etc. If the airfare has been purchased (even if it has not been […]

How Can I Make A Change On My Reservation?

Once a reservation has been made only a BCT agent can make changes to an existing reservation. Therefore to make changes to a existing reservation you would need to call the office at 575-434-3944 between during office hours 11 AM to 4 PM Monday through Friday.

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